Troubleshooting
My dashboard isn't showing my latest investment
Usually a caching delay. Hard refresh, then try logging out and back in.
Last reviewed 05 May 2026
If you just completed a booking and the dashboard hasn't caught up:
- Hard refresh the page (Ctrl+Shift+R on Windows, Cmd+Shift+R on Mac).
- If still missing, sign out and sign back in. This clears the session cache.
- Confirm the payment actually completed by checking the email confirmation you should have received.
If the booking email is missing too, the payment likely didn't clear. Check the "Payment failed" help article in this section.
If the booking email is present but the dashboard still doesn't reflect it after 5 minutes, write to support with the email screenshot and we'll force a sync.
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My KYC is stuck — what now?
Usually a name mismatch between Aadhaar and PAN. The fix is to align the spellings.
I haven't received my agreement email
Check spam first. If still missing after 10 minutes, request a resend from the investment dashboard.
I can't log in even with the right password
Likely a rate-limit. Wait 15 minutes, then try again. Or use the password-reset link.