Troubleshooting
I can't log in even with the right password
Likely a rate-limit. Wait 15 minutes, then try again. Or use the password-reset link.
Last reviewed 08 May 2026
After five wrong-password attempts in a 15-minute window, we temporarily block login attempts from that account to slow down brute-force attacks. You see a slightly cryptic "Please try again later" message rather than a normal error.
Two options:
- Wait 15 minutes and try again with the correct password.
- Use the "forgot password" link to reset, which bypasses the lockout.
If neither works, your account may be flagged for a separate reason — for example, a profile review or a KYC re-verification. Support can confirm and clear it after an identity check.
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My KYC is stuck — what now?
Usually a name mismatch between Aadhaar and PAN. The fix is to align the spellings.
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Usually a caching delay. Hard refresh, then try logging out and back in.
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Check spam first. If still missing after 10 minutes, request a resend from the investment dashboard.
